Terms of Use

Welcome to Sásta Saunas! By accessing or using our services, you agree to be bound by these Terms of Use. Please read them carefully.

1. Acceptance of Terms

By visiting, booking, or participating in any Sásta Saunas experience, you agree to follow our terms and all applicable laws. If you do not agree, please refrain from using our services.

2. Use of Facilities

We provide a safe and serene environment rooted in the tradition of wood-fired saunas and cold plunge therapy. Please follow our guidelines, posted rules, and instructions from staff at all times.

3. Bookings & Payments

All bookings must be made online and are subject to availability. Cancellations or reschedules must be made at least 3 hours in advance to avoid forfeiture. No-shows or late arrivals may not be eligible for refund or rescheduling. Memberships and gift cards are non-transferable and may have expiration dates as specified.

4. Conduct & Eligibility

Guests must be 18+, unless 16+ accompanied by a legal guardian. We expect respectful, calm, and safe behaviour at all times. Failure to comply may result in denied entry without refund.

5. Respectful Conduct

We are a space for stillness, connection, and community. Disrespectful behavior, intoxication, or disruptive conduct will not be tolerated and may result in immediate removal without refund.

6. Limitation of Liability

Sásta Saunas is not liable for any indirect, incidental, or consequential damages, including property loss or interruption of service.